Frequently Asked Questions
At what age is the youngest you will accept a dog?
- All of our visitors must have received three rounds of their puppy shots in order to stay. The age at which that happens can vary slightly,
but is generally around 15 weeks.
My dog is not fixed. Is that a problem?
- We are happy to host intact dogs! However, from time to time, it can present some concerns that you need to be aware of. Unfortunately, we cannot board females in season, so we ask that you please be conscious of her schedule before making any reservations. If she were to go into heat during her stay, she would be quarantined. Also, un-neutered males are much more likely to mount and may develop aggressive tendencies—if that were to happen regularly, his daycare privileges could be revoked.
Are there any breed restrictions?
- Absolutely not! We make no assumptions (good or bad) about any dog’s temperament, and base their approval for daycare solely off of their evaluation. Furthermore, any dog can board with us – even if they don’t pass the temperament test – as long as they are friendly towards our staff. Learn more about our temperament evaluations at the link below.
I’ve heard that some facilities rotate dogs in and out for daycare. Is that the case here?
- Nope! We have four daycare yards between two buildings, so it’s not necessary that we split-up playtime. Unless it would be in your dogs best interest to take a break (over or under-heated, grumpy, sick, etc.) they would spend their entire day outside with their friends!
What happens if I drop my dog off for daycare and there is a thunderstorm?
- During inclement weather in which thunder and lightning is spotted, we bring all of the dogs inside. They’ll still have plenty of room to romp around with their friends in one of our indoor play areas! Otherwise, if it is just raining, the pups are permitted to stay outside. There are several covered areas that would allow to them to stay dry if they preferred!
What about extreme temperatures?
- We keep all of our smaller guests inside if temperatures are below 40 degrees. Larger pups are a bit more resilient, so we’ll let it drop to 24 degrees before corralling them indoors. At the other end of the spectrum, as far as these sizzling Alabama summers go, all of our daycare yards are equipped with fans, shaded areas, and loads of water- for both drinking AND playing! So there are plenty of ways for your pup to stay cool. Of course, in either of these situations, our staff will be keeping an eye on everyone to ensure nobody is too chilly or overheated—if that were the case, they’d be brought indoors so they could get back to a comfortable temperature.
What would my dog’s day look like if she came to board at your facility?
- Our day begins at 6:30 when the kennel staff arrives. At that time, all of our guests are let outside for a quick potty walk before being brought back to their kennels for breakfast. If your dog is participating in daycare ($10/day), they’d be given some time to complete their meal, and then put back out in the yard to play with their friends until dinner time around 3:30. After dinner, they’d get a couple more hours outside to use the restroom and burn off that last bit of energy, until being escorted back to their suite for bedtime at about 5:45. Lights are out and staff leaves at 6:15. Don’t worry—our guests who have opted out of group play aren’t just cooped up in their kennel! They’ll receive 3 to 4 potty walks throughout the day.
Are there any activities available for my dog if he didn’t pass the temperament test, or we’d rather not sign him up for daycare?
- Of course, we believe all of our dogs deserve to run around and receive some extra attention, and don’t want to deprive them of that simply because they may not play very well with others! This is when we suggest signing your dog up for a daily Bow Wow Pow Wow ($7/day), which is a 20 minute one-on-one play session outside with a caretaker. If your dog does pass the evaluation, but you don’t think they’d necessarily enjoy being out all day long, we would include them in group walks. This mean that all of their potty breaks would be done in the daycare yard instead of on their own, so they’d be able to play a bit during those times.
What can I bring from home?
- We encourage you to bring anything from home that will make your dog feel more comfortable during his stay! Beds, blankets, toys, and crates are all welcome. The only item we request you leave at home are food/water bowls, unless they are special slow feeders. We have plenty here!
Do I need to bring my dogs food?
- This is entirely up to you! If your dog is on a special diet, has a sensitive tummy, or you’d simply like to keep them on their normal food, you are certainly free to bring it along. We’ve had visitors bring everything from standard dry dog food to entire rotisserie chickens – so we’re glad to offer your pup whatever is necessary to keep them on their regular routine! We do ask that all food from home be pre-bagged by meal if possible. Otherwise, we feed our guests Victor Multi-Pro, which is a well balanced, premium brand dog food. If you’d like to learn more about Victor, follow the link below.
Are y’all able to administer medications?
- Absolutely! We even keep cheese and peanut butter on hand to help those pills go down a bit easier. Our kennel supervisors are trained to deliver injected medications as well.